Privacy Policy

1. Introduction

Names.Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Names.Center, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Domain ownership information
• Communication preferences
• Information provided in correspondence with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Click patterns and site navigation
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our services
• To process domain transactions and payments
• To manage your account and provide customer support
• To send administrative information and updates
• To send marketing communications (with your consent)
• To improve our website and services
• To detect and prevent fraud and security issues
• To comply with legal obligations
• To enforce our terms and conditions

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Escrow services (Escrow.com)
• Domain registrars
• Email service providers
• Analytics providers
• Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security assessments and updates
• Limited access to personal information
• Employee training on data protection
• Secure data centers with physical security controls

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• Duration of our relationship with you
• Legal obligations requiring data retention
• Statute of limitations for legal claims
• Business purposes such as fraud prevention

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Portability

You can request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction

You can request that we correct any inaccurate or incomplete personal information.

7.3 Deletion

You can request that we delete your personal information, subject to certain exceptions.

7.4 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe link in emails or contacting us directly.

7.5 Do Not Sell

We do not sell your personal information to third parties.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

11. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data processing
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice via email.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Names.Center Privacy Team
123 Domain Street, Suite 100
San Francisco, CA 94102
Email: privacy@names.center
Phone: 1-800-DOMAINS

15. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at:

Email: dpo@names.center